Service Desk

Welcome to the IT Service Desk! For Faculty and Staff, we've provided the ability to submit and view tickets to the IT department's ticket management system Track-It. Below we've provided a convenient user guide to help users get started!

Service Desk Guide

If you experience any technical difficulties, please contact the IT Service Desk at 409-944-1352 during normal business hours or via email at [email protected]. 

If it is after hours, we’ll contact you as soon as we’re back in the office!